Privacy and storage

Cookie policy

Jace Medical currently uses only the cookies and browser storage needed to operate patient accounts, preserve checkout progress, and process payments securely.

Last updated: 22 June 2026

Do we use analytics or advertising cookies?

No. We do not currently use Google Analytics, advertising pixels, behavioural profiling, or personalised advertising cookies. Because the storage presently used is necessary to provide the website services requested by users, we do not display a cookie consent banner.

Technologies we use

Patient authentication

Jace Medical

Storage used
token cookie and user-storage browser storage
Purpose
Keeps patients securely signed in and restores their account session.
Duration
Cookie: up to 30 days. Browser storage: until logout or removal.

Checkout progress

Jace Medical

Storage used
checkout-storage browser storage
Purpose
Remembers the selected test, add-ons, clinic, appointment, and checkout session while booking.
Duration
Until checkout is completed, reset, or browser data is removed.

Payment security

Stripe

Storage used
Cookies and similar technologies set on payment pages
Purpose
Processes card payments, prevents fraud, and protects payment sessions.
Duration
Determined by Stripe according to the technology used.

Managing stored information

You can remove cookies and browser storage using your browser settings. Removing authentication information will sign you out. Removing checkout storage may clear an unfinished booking and require you to select your test, clinic, and appointment again.

Changes to our use of cookies

If we introduce non-essential analytics, advertising, or tracking technologies, we will update this policy and request consent before those technologies are activated where the law requires it.

Questions

For questions about cookies, storage, or personal data, email hello@jacemedical.co.uk. You can also read our Privacy Policy.